The Children's Place Reviews

I spent $274 on school clothes for my son. I live an hour away. When I got home I realized the particular pajama set I'd bought, was missing the bottom. I immediately called and explained and she said she only had a size 4 but she would put aside the pants and I could pick them up Sunday. So we drove all the way back, where the same girl from the phone told me she only sold them in sets and I would have to return the top in order to get a whole new set. I wish she had mentioned it over the phone so I wouldn't have waited an hour. She was not apologize in the least. I don't even have words right now..

They use ups automatic TRASH THEY GET TO KEEP YOUR MONEY BECAUSE WHAT YOU ORDER NEVER COMES what a joke

They cancel your order without your knowledge and can't even offer up why. If that's not bad enough they take up to 14 days to refund you your money.

I placed an order for 19 items for school shopping for my grandkids. 14 items, never left their warehouse and saying orders are lost and I need to wait and see if they will reship in 10 days! They admit they are lost and I still have to wait and see it they can reship them! Unbelievable. They have labels printed that they were ready for shipment, but they never left their facility. Worse shipping issues I have ever had. This is on 2 separate orders.

I give them no stars … Customer service sucks all the reps suck the business just sucks all together… They sale you what they want you to have and not what you ordered. I purchased my sons school uniform shirts from here which is a size 14 Xl… Mind you he's a 15 yr old sophomore and they send me size xtra small that my 4 yr old can fit. Then tells me they won't send I return shipping label… I'll never shop here again in my life because they are false advertising and needs to be stopped…

I order a a heavy amount of stuff, missing some items and and sent the wrong size. I called customer service they hung on my face and emailed customer service so many times it for to the point where they don't accept my email I never shopping here again

They will flag orders and cancel orders that are legit. And when you call the customer service line they are not helpful besides telling you its no exact reason why your order is canceled their system just will flag the orders if they are suspected fraud. Lol wow. But before I was placing orders no problem now all of a sudden when I enter the tcp lawsuit all of my orders get canceled.

I would give them 0 if I could
I would give them 0 if I could. Placed an order and it said apply for a credit card and you will automatically receive 30% off at checkout. Applied it said congratulations you were approved your discount will automatically be applied at checkout.
Showed me what my new balance would be but when I checked out the 30% was not taken off. I emailed them immediately because their customer service center is closed on weekends. Gave them 5 days to respond... no answer. Called and they refuse to credit me back the difference. Told me they will give me a coupon for next time. There won't be a next time. I sent everything to my son directly because they live 2 hours away. Bought everything my grandson needs now because I was supposed to get 30% off. This is false advertising, they do not stand by their own advertisement. They told me to go return everything and repurchase it. I will return everything and never purchase anything from them again. Buyer beware!

I went through their online site. I purchased a few pants one didn't fit right they said I could return them by shipping them back. I had to pay shipping which cost the same price to buy them. They did not pay me back. So out $12.99 and no pants. Definitely don't buy through them a very dishonest company. Yes I wrote them they said someone would reach out and no one has. Been 4 months. NOT IMPRESSED...

They're such a ripoff! I wish I had read all of these reviews before I wasted my money and energy on anything to do with this company and Comenity bank! Here's my proof of purchase, yet I'm still getting billed! STAY AWAY FROM THESE $#*!S!